Terms & Condition

Welcome to Our Himalayan Terrace Hotel

By accessing our website, making a reservation, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a booking.

1. Reservations and Bookings

All reservations are subject to availability and confirmation by Our Himalayan Terrace Hotel.
Guests must provide accurate and complete information when making a reservation.
Booking confirmations will be sent via email or other provided contact details.
The hotel reserves the right to refuse or cancel reservations if incorrect information is provided.

2.Check-In and Check-Out

Check-in time: 11:00 a.m.
Check-out time: 10:00 a.m.
Early check-in and late check-out requests are subject to availability and may incur additional charges.

3. Payment Policy

Guests may be required to pay a deposit or full payment at the time of booking.
Accepted payment methods include cash, credit/debit cards, UPI, and other approved payment options.
All applicable taxes and fees will be included or displayed during the booking process.

4. Cancellation and Refunds

Cancellation and refund policies may vary depending on the booking type and promotional offers.
Guests are advised to review the applicable cancellation policy at the time of booking.
Refunds, if applicable, will be processed according to the original payment method and may take several business days.

5. Guest Responsibilities

Guests agree to:

Respect hotel property and facilities.
Maintain appropriate conduct during their stay.
Avoid activities that may disturb other guests.
Comply with all applicable laws and regulations.

Guests may be held responsible for any damage caused to hotel property during their stay.

6. Hotel Rules

Smoking is permitted only in designated areas, if applicable.
Illegal activities, dangerous behavior, or excessive disturbances are strictly prohibited.
Pets are allowed only if specifically approved by the hotel.
The hotel reserves the right to remove guests who violate hotel policies without refund where permitted by law.

7. Liability

While we take reasonable measures to ensure guest safety and security, Our Himalayan Terrace Hotel shall not be liable for:

Loss, theft, or damage of personal belongings.
Delays, interruptions, or circumstances beyond our reasonable control.
Injuries resulting from misuse of hotel facilities.

Guests are encouraged to keep valuables secure at all times.

8.Website Use

All content on this website, including text, images, logos, and design elements, is the property of Our Himalayan Terrace Hotel unless otherwise stated.
Unauthorized reproduction, distribution, or modification of website content is prohibited.

9. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.

10. Changes to Terms & Conditions

Our Himalayan Terrace Hotel reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any revised terms.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts in Uttarakhand.

10. Contact Us

Our Himalayan Terrace Hotel
Lake & Miles Stone, Dehradun Road, Near Bhatta Gaon, Mussoorie, Uttarakhand – 248122

Phone: 9520214375
Email: cktsaahil@gmail.com

For any questions regarding these Terms & Conditions, please contact us directly.